This Privacy Policy explains how Love Story Press LLC, with its principal office at 4389 W Blackshear Dr, South Jordan, UT 84009-7709, United States, collects, uses, shares, and protects information when you visit the website at https://www.lovestory.mom or use any related service. The services described in this policy are developed and operated by the developer LoveStorys. By accessing the website, submitting a contact form, sending an email, or requesting our services, you acknowledge that you have read and understood this policy and that you agree to the practices it describes.
We take the responsibility of handling personal information seriously. The purpose of this policy is to be transparent about what data exists, why we collect it, how long we keep it, and what choices you have. We want you to understand that using our website or working with our team does not require you to give up control over your own information. If any part of this policy is unclear, please contact us and we will answer your questions in plain language.
If you do not agree with any part of this policy, please do not use the website or the services. Your continued use of the website after a change to this policy takes effect means that you accept the updated policy, so we encourage you to review this page periodically. This policy is a binding part of your relationship with the company, and it works together with our Terms of Service.
This policy applies to information collected through the website, through email correspondence, through telephone calls, through written proposals, and through any agreement we sign together. It covers the way the company handles information about visitors to the website, prospective clients, current clients, and representatives of client organizations.
This policy does not apply to the practices of third party websites or services that we do not control. If you follow a link from our website to another site, that site has its own policy, and we encourage you to read it. This policy also does not apply to information that is fully anonymized and cannot reasonably be used to identify a specific person. When data is anonymized, the rules in this policy no longer apply to that data because it is no longer personal information.
In this policy, the terms we and us mean Love Story Press LLC. The term personal information means any information relating to an identified or identifiable natural person. The term website means the site published at https://www.lovestory.mom and any subpages it contains. The term services means the computer systems design, integration, and operation services that we provide.
We collect information that identifies you, information about how you use the website, and technical information about the devices you use. We collect only the information that is reasonably needed to answer your questions, deliver our services, and improve the website. The main categories are described below.
We do not collect sensitive categories of information, such as health data, biometric data, or precise location data, as part of the ordinary operation of the website. If a project requires us to handle sensitive data belonging to a client, that data is managed under a separate agreement and is not covered by the routine collection described in this section.
We collect information in three main ways, each of which is described below. Understanding where data comes from helps you understand what we know and why we know it.
First, you provide it directly. When you fill in the contact form, email us, call the office, or tell us about your project during a consultation, you give us the information contained in your message. We keep what you share so that we can reply and so that we remember your project between conversations.
Second, we collect it automatically. When you browse the website, standard server logs and analytics tools record technical data such as your browser type, your general region, and the pages you view. This automatic collection happens without you typing anything, and it is typical of how modern websites operate.
Third, we receive it from third parties. If a colleague or partner refers you to us, we may receive basic contact details from that person. We may also receive publicly available business information, such as your registered company address or the name of a public officer. We do not buy contact lists, and we do not acquire personal information from data brokers. In every case, we collect information for a specific purpose, and we keep the collection as small as that purpose allows.
We use the information we collect only for the purposes described below. We do not use your information for purposes that are materially different from these without giving you notice and, where required by law, asking for your consent.
We never sell your personal information, and we never rent it to anyone. Any sharing that does happen is limited to the narrow circumstances described in the Sharing and Disclosure section below, and each sharing arrangement has a clear purpose and a clear limit.
We rely on several legal bases for processing information, depending on the activity. The bases we use are described below so that you can understand why a particular use is permitted.
Legitimate interest covers most ordinary activities, such as answering your questions, maintaining the website, protecting our systems, and improving our services. Before we rely on this basis, we balance our interests against your rights and freedoms and make sure the processing is fair and proportionate.
Contract covers situations where processing is necessary to perform an agreement with you or to take steps before entering into an agreement. This includes preparing a proposal, signing a statement of work, and delivering the work itself.
Consent covers specific activities when the law requires consent, such as certain kinds of marketing messages. Where we rely on consent, you may withdraw that consent at any time without affecting the lawfulness of processing that happened before your withdrawal. Withdrawal is as simple as telling us to stop.
Legal obligation covers activities we must perform to satisfy laws and regulations, such as record keeping, accounting, and tax reporting. In these cases we have no practical choice about whether to process the information, and we keep it only as long as the obligation requires.
When you become a client, we may collect financial information needed to complete the work and to process payment. This typically includes your billing address, your invoicing details, and payment information such as bank details for wire transfers. We do not store full card numbers on our own systems.
Payments are processed through reputable payment processors that apply their own security standards. When you pay, the payment processor collects and handles the card details directly, and we receive only the confirmation and the records needed for our accounting. The processor operates under its own privacy policy, which we encourage you to read at the time of payment.
Financial information is kept for the period required by accounting and tax law, which is typically several years after the end of the financial year in which the transaction occurred. Access to financial records is restricted to the people who need them to run the business and to our accounting advisers.
We apply reasonable technical and organizational measures to protect the information we hold. Security is a continuing responsibility for us, not a one time task, and we review our practices on a regular schedule. The measures we apply include the following.
No method of transmission over the internet and no method of electronic storage is completely secure, so we cannot guarantee absolute security. What we can promise is that we follow industry standard practices, that we respond quickly to any suspected issue, and that we treat the safety of your information as a core part of our work.
We keep personal information only as long as needed for the purposes described in this policy, and then we delete it or convert it into a form that no longer identifies you. The retention periods for the main categories are described below.
Contact and message information is kept for as long as we maintain an active conversation with you, and for a reasonable period afterwards in case you return with a follow up question. If you tell us you no longer want us to keep your details, we will remove them unless the law requires us to keep them.
Business records, such as proposals, agreements, and invoices, are kept for the period required by law for accounting and tax purposes. This period is typically several years after the end of the relevant financial year.
Website logs and analytics data are kept for a shorter period, typically measured in weeks or months, after which they are deleted or anonymized. We prefer shorter retention for technical data because its value drops quickly and its sensitivity does not.
You may ask us to delete your personal information earlier, and we will honor your request unless the law requires us to keep it. When we delete data, we do so securely so that it cannot be recovered by accident.
Depending on where you live, you may have rights over the personal information we hold about you. We honor these rights wherever they apply, and we will never penalize you for making a request. The main rights are described below.
To exercise any of these rights, contact us using the details in the Contact Us section below. We will respond within the period required by law, which is normally no more than thirty days, and we may ask you to verify your identity before we act so that we do not release your information to the wrong person.
Our website and services are directed to adults and to organizations, and they are not designed to attract children. We do not knowingly collect personal information from children. When we say children, we mean individuals below the age at which parental consent is required for the collection and use of personal information under applicable local law, which is typically under thirteen in the United States.
If you believe that a child has provided personal information to us without parental consent, please contact us immediately. We will investigate the matter, remove the information as quickly as we can, and confirm to you that the removal is complete.
Parents and guardians who have questions about this section may write to the address shown in the Contact Us section below. We take this area seriously, and we would rather act on a mistaken report than miss a real one.
The company is based in the United States, and the website and related services are operated from the United States. If you live outside the United States, the information you send us will be transferred to and stored in the United States.
The laws of the United States may offer a different level of data protection than the laws of your country. When we transfer information across borders, we apply safeguards that are appropriate for the circumstances, such as standard contractual terms where required by law, and we make sure that any provider we use is held to comparable obligations.
By submitting information to us through the website or by working with us, you understand that your information will be processed in the United States. We will honor the commitments in this policy no matter where your information is stored, and we will cooperate with any measure that gives you more protection rather than less.
The website and our services may contain links to websites or services operated by other organizations, and we may use third party tools as part of our day to day operations. This policy does not apply to the practices of those third parties.
When you leave our website or use a tool provided by another company, that company collects and uses information according to its own policy, not ours. We encourage you to read the privacy policy of every website you visit and every service you use, because our description of their behavior is not a substitute for their own promises.
We are not responsible for the privacy practices or the content of third party websites. Where a third party service is essential to our work, such as hosting, analytics, or communication tools, we choose providers with reasonable security and data handling standards, we limit what they receive to what is necessary for their role, and we review them before we rely on them.
We use analytics tools to understand how the website is used. These tools place technical markers in your browser and send anonymous or pseudonymous data to servers operated by the tool provider. The data may include the pages you visit, how long you stay, the device type you use, and the general region where you are located.
We use the resulting reports to improve the website, to find and fix problems, and to understand which content is most useful to visitors. The reports we read are aggregate views, not dossiers on individual people, and we have configured the tools to limit how long they retain identifying details.
We do not engage in behavioral advertising. We do not run display advertising networks, and we do not share your information with advertisers or with ad targeting platforms. If we ever change this approach, we will update this policy and, where required, ask for your consent before we start.
We do not make decisions about you solely by automated means that produce legal effects or similarly significant effects. The website does not score you, profile you, or make judgments about your credit, your employment, or your eligibility for any benefit.
Automated tools are used only for straightforward, low risk purposes, such as detecting basic technical errors, keeping the website responsive, and filtering obvious spam messages. Where a filtering decision affects your ability to reach us, a human being can always review the decision, and you can always contact us directly by telephone.
If we ever introduce automated decision making that could have a significant effect on you, we will update this policy to say so, we will explain the logic involved, and we will provide a way for you to request a human review of any decision that affects you.
We may update this Privacy Policy from time to time to reflect changes in the law, changes in our services, or changes in the way we handle information. When we make a change, we will revise the effective date at the top of this page and post the updated version on this website.
If a change is significant, we will provide a more prominent notice, such as a message on the homepage or an email to the address we have on file. Significant changes include new purposes for processing, new categories of data, and new ways of sharing data that affect your choices.
Changes take effect when they are posted unless we say otherwise. Your continued use of the website or the services after a change takes effect means that you accept the updated policy. We encourage you to review this page periodically so that you are always aware of how we handle your information. Previous versions of this policy are available on request.
If you have questions, comments, or requests about this Privacy Policy or about the way we handle personal information, please contact us using any of the methods below. We will acknowledge your message and respond as soon as we can, normally within a few business days.
If you live in a region with a supervisory authority, you also have the right to lodge a complaint with that authority about how we handle personal information. We ask that you give us the opportunity to resolve any concern first, and we will always treat your complaint with care and respect.